Who is an "Experience Designer"?
In which we attempt to avoid allowing self-aggrandizing job titles to cast us into ontological confusion regarding "user experience."
Chris Heathcote has it in mind that there is "no such thing as user experience," by which, I take it, he means that there's no single thing that we can call "user experience." User experience is made up of a lot of things, and all these things need to be designed, and Chris' problem seems to be that a lot of people who say they "design user experience" actually just do something like create user interfaces or write the script that the employees at the Apple store run on, and that this is demeaning to the actual breadth of the concept of "experience."
