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Posts tagged Crowdsourcing.

Four Design Links: October 1, 2009

Happy Thursday. Happy October! Happy Anniversary!! Time for Four Design Links. This week features stories about advertising and data. Dig in!

1. Unilever's "Crowdsourcing" Outted as High-Tech Spec

Unilever, which encompasses dozens of popular brands such as Lipton, Bertolli, and Slim-Fast, fired the ad agency representing Peperami (British Slim Jims) and replaced it with what it calls a crowdsourcing solution.

But while most crowdsourcing involves leveraging the collective intelligence of a group for mutual benefit, Unilever marketed the call for ad ideas to professional ad agencies only. Moreover, they are offering a $10,000 bounty to the winning idea. Sound familiar? It's the classic spec work pitch.

Peperami packaging
They should crowdsource a packaging designer, too....

Advertising Age called them on it:

Crowdsourcing at its core is about mass collaboration. Unilever's move, on the other hand, is nothing of the sort. Unilever is looking for no collaboration here. What it is looking for is to get lots of high-quality creative ideas at a significantly lower price. End of story.

UPDATE: There appears to be a whole section on NO!SPEC regarding unethical crowdsourcing practices!

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NickOct 1, 2009
 

Four Design Trends: June 25, 2009

Another week, another four design trends. Next week our special theme will be The Science of Scams. Hope you will join us!

1. Two Twitter case studies (that have nothing to do with Iran)

If I only had a nickel for every time someone asked me what a person can do with Twitter…

Well, here are two good examples:

Tim O'Reilly spoke recently about how he uses Twitter as a publisher to build a community. Not to amplify his own status, but to support things and people that he wants to see more of in the world. "Create more value than you capture", he says. It's the same philosophy that made his media company successful and it continues to work for him on Twitter.

Not to be outdone, Amanda Palmer of the Dresdon Dolls used Twitter to make $19,000 in 10 hours using auctions and by organizing impromptu donation-funded gigs.

2. Design Tips for Crowdsourcing Applications

There's a nice piece from Harvard's Nieman Journalism Lab about how the UK's Guardian newspaper used crowdsourcing to quickly catch up to a rival newspaper's scoop, creating a website where readers helped filter through thousands of pages of government expense reports in a matter of hours.

A few quick UI tips I gathered from the article:

Crowdsourcing interface from The Guardian UK
  1. Keep the choices limited. The Guardian didn't ask people to write a report or notes for the pages, just click one of four buttons to rate it. This made it accessible to more people and helped them move through many pages quickly.
  2. Make it a video game. Graphing progress and posting it on leaderboards helped motivate readers with a sense of accomplishment and competition. (similar to my.barackobama.com)
  3. Pretty bird. Analytics showed people looked through more pages when they were accompanied by a picture of the person in the report. In their words, it turned a boring .pdf into a detective story.

3. FTC to Patrol Blog Swag

Aside from the occasional lawsuit, product reviews on blogs are unregulated. The Federal Trade Commission plans to change that soon.

It seems many companies gift bloggers with money or free product for a review and many writers do not disclose this in their articles. Although the companies don't tell the bloggers what to write, it's certainly a conflict of interest. So marketers and bloggers beware: if you don't follow ethical practices, the FTC may come knocking.

4. How do you design a package for a product that (technically) doesn't exist?

Cover for a Dan Brown book that hasn't been released yet

The Book Design Review asks an interesting question: who makes those fake book covers for books that aren't released yet?

Danger Mouse had a similar problem with his new album Dark Night of the Soul, when his record label refused to release it due to contract disputes. Unable to legally sell his music, instead he sold an "album" containing a custom-printed blank CD-R , encouraging his fans to download a leaked copy and burn it themselves.

It's an interesting design type to consider in this age of digital downloads. Without a physical package, what does the "cover" or "box" look like for a bunch of bits? Maybe that's an emerging design specialization....

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NickJun 25, 2009