When "green" is not enough
The green design problem may be an invitation to look at some deeper assumptions we share about product design ethics in general.
I recently read Jennifer van der Meer’s thought-provoking piece, The Crowd Will Save Us: How the green movement taps participatory networks to drive innovation at Core77.
TCWSU is an appeal to marry up two significant and recent cultural developments which have affected nearly everyone in the design profession, namely, the "green movement" and design strategies employing social networking. The first really compelling bit of her argument is this:
Over 50% of consumers want greener, more natural [e.g.] housing cleaners, but only 5% actually purchase this category of product: consumers do not want tradeoffs. …green-leaning consumers are looking for proven efficacy, broad availability, comparable price, and a brand they know and trust. They’re not willing to settle for a product that performs less than a more eco-unfriendly alternative.
This statistic offers up something deep for us to think about: The (relatively) recent groundswell of interest in environmentally friendly product design is, while certainly "real," nevertheless only marginally capable of altering whatever practical or psychological norms motivate individuals to actually buy things.
The rest of TCWSU deals with some practical strategies about how social innovations in design might help us solve this complicated psychological problem afflicting products and brands, and rightly so. In addition to her practical conclusions, though, this strange statistic should certainly tell us something theoretical or psychological.
Namely, I wonder why, exactly, the psychological dependence on extant brands as the guarantor of quality isn’t overcome by people’s self-professed desire for greener products?
Several possible reasons occurred to me:
- People are lying about or exaggerating their desire for green products. At this point, we all know we should want greener products, we should care about the future of the planet after we’re dead. It is possible that actually caring, though, is beyond the pale, psychologically-speaking, for most people. Personally, I doubt this.
- People do want green products, but legitimately can’t afford or find them. I think that this is probably true for a very small portion of people, but I severely doubt that it accounts for any kind of significant numbers. After all, the green movement, in all its most culturally salient forms, is squarely targeted at the urban haute bourgeois.
- People want green products, but they can’t break their psychological dependence on brands as a guarantor of quality. I think this, unfortunately, is probably the most likely culprit.
If (3) is the case, the sort of populist-utopian view that "we need to envision a new way to work, play, and live — a new way to create our own future," may require a much deeper deprogramming than we want to admit. In other words, I think it’s reasonable to ask if the promise of collaborative innovation as such could possibly overcome our cultural brand dependencies, if each collaborator is the genetic inheritor of that mindset.
My agenda here is not to be overly pessimistic about the future of product design, but rather to suggest that perhaps the ecological movement for design could act as a catalyst to solve a deeper design problem, one that (perhaps) might even underwrite the mentality which allowed us to generate the "green problem" in the first place.
In short, is it possible that solving the "green design" problem is itself not enough, and that before we attempt to solve that important and real problem from inside our current cultural-psychological matrix (our Sittlichkeit), we could use this moment — in which we’ve recognized of our previous failures as product designers and consumers — to catalyze a serious and self-critical look at some other deep and problematic assumptions we’ve been making about what constitutes ethical product design?
| Tagged with: | Branding, Core77, Design, Design Ethics, Green Design, Product Design, Social Media |
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Comments on this post
1.
I think the issue has more to do with the limits of human communication. Consider the case popularized in Freakonomics: Most people on dating sites say race doesn’t matter. However, statistics show that 90%+ people never respond to communication requests from people of a different race.
Are people lying when they say that race doesn’t matter? No. Race MAY matter in your dating preferences, but to actually ADMIT it communicates more than the simple truth. To admit it communicates that you are close minded, bigoted, and shallow… even if you are not and race does matter (which, statistically it does to most people).
People SAY they want green products as a way to communicate that they are open minded, not selfish, and concerned about the well being of others. This does NOT mean they will actually sacrifice for the environment, just that admitting the truth communicates the wrong thing.
2.
@Tom: Good point! I chewed on it for a bit and (a) I find it plausible that what you’re describing is just as likely a culprit as what I end up describing, and (b) that one ends up in a similar place by taking either path.
As I understand what you’re saying, people aren’t exactly lying when they say "race doesn’t matter to me when it comes to dating," because, while it actually does matter (and in this way they are lying), they are telling a certain kind of truth about the way they perceive themselves in relation to the inferences they know their listener will make (aka. the speaker hedges against the inference that he is racist, which he believes to be false).
So, I buy it: It is clearly a more nuanced and sympathetic position than the one I rejected in my first list item above. That said, when people choose to communicate a certain truth with a certain lie, they’re still lying – at least about something – and I think that at the end of the day, this tells us something too.
And here’s how I think your position folds nicely into the problem I’m describing. Assuming you’re right, and we can justify telling the lie based on a desire to appear caring, forward-thinking, etc., why don’t people care about green products more than they do about trusted brands? In other words, why can’t the desire that motivates the lie successfully propel them into actually purchasing the green product?
I’m guessing at a kind of brand-loyalty black hole, but that doesn’t necessarily have to be the case to get something interesting out of this problem. I think both of our assessments lead us to the conclusion that the green design problem, in thinking itself as such, fails to address a deeper, underlying problem which any kind of ethically-driven design effort is going to run up against.
Great stuff Tom, thanks for dropping by again.
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